Circulation Services - new forum threads http://circservices.wikidot.com/forum/start Threads in forums of the site "Circulation Services" - Library Circulation and Access Services http://circservices.wikidot.com/forum/t-25888 TLC...will it ever improve? http://circservices.wikidot.com/forum/t-25888/tlc-will-it-ever-improve Clunky, inefficient, hard to adapt Tue, 06 Nov 2007 18:49:24 +0000 Anonymous If you're like me, you'd like to dump TLC yesterday. We've had a wish list of features for a long time and we keep
hearing how things will improve in the next release, but that's been pushed back so long no one remembers when
the original release date was supposed to be.

I mean, we can't even make TLC print larger or bolder receipts! We can't search by call number, we can't click on
items in the Charges tab. And folks using self check are frustrated because TLC puts everything that's on Hold in
Transit, and when something is in Transit, patrons can't check it out.

I don't see how we can move to a self service model using TLC and I'm already advocating for a new ILS.
Everyone groans in meetings when I suggest we consider migrating, but self service is more important than
the headache of leaving TLC behind.

My two cents.

]]> http://circservices.wikidot.com/forum/t-12431 ALA???? http://circservices.wikidot.com/forum/t-12431/ala Tue, 26 Jun 2007 20:42:22 +0000 Mary Carmen 16281 So anyone back yet? How was it? Anyone go to the Access Services presentation? Reviews, please!!!!

]]> http://circservices.wikidot.com/forum/t-10877 laptops in libraries http://circservices.wikidot.com/forum/t-10877/laptops-in-libraries We are going to start circulating laptops for use in a community college library. Any advice on models, policies or procedures? Fri, 01 Jun 2007 23:03:25 +0000 maywhite 21396 We have recieved a grant for circulating laptops in a community college library. We are a Millennium library. I would appreciate any advice about models, polcies, or procedures from someone who has experience with this type of service. Thanks in advance.

]]> http://circservices.wikidot.com/forum/t-10560 Circulation SIG???? http://circservices.wikidot.com/forum/t-10560/circulation-sig Tue, 29 May 2007 18:23:51 +0000 Mary Carmen 16281 Is anyone here a member of LAMA or more specifically the Systems and Services Section? I am asking because I just joined ALA a month ago after not being a member since library school, and I chose to join LAMA because I am in management, and because I read that SASS is supossed to be the ADS component of the group, but it seems very inactive or at least quiet.

I am toying with a blog post that will be sort of an open letter to Jim Rettig (ALA preseident elect) about how ALA really needs an ADS/Circulation SIG or committee because I feel that our needs are not being met. Before I post something like that I wanted to know if anyone has any info about any of the exisiting ALA avenues that sort of address ADS and circulation.

Do they work? Do they meet our needs? I am inclined to say no since I don't ever hear anyone speaking or writing about them.

Any thoughts?

]]> http://circservices.wikidot.com/forum/t-10559 Brick & Click http://circservices.wikidot.com/forum/t-10559/brick-click Tue, 29 May 2007 18:19:19 +0000 Mary Carmen 16281 I have decided to save my money and pass on ALA this year, since I would prefer to go to Brick & Click Libraries this fall. Based on the program, I feel that there is a lot more related to access services at B&C than at ALA. Is anyone else planning on going?

http://brickandclick.org

]]> http://circservices.wikidot.com/forum/t-8918 New to Wikis in Access Services http://circservices.wikidot.com/forum/t-8918/new-to-wikis-in-access-services Sat, 05 May 2007 13:53:28 +0000 Anonymous Hello,

We just got a new Wiki for our Access Services. I just found about your page and am really excited to learn more about your experience….

Jennifer

]]> http://circservices.wikidot.com/forum/t-8860 Security Issues http://circservices.wikidot.com/forum/t-8860/security-issues Fri, 04 May 2007 13:27:16 +0000 Mary Carmen 16281 Thanks, Karen, for creating this topic. So does anyone here have to deal with security as part of their job responsibilties? By security I mean beyond the materials, actual building security, meeting with campus police, following up on incident reports, etc?

I do and I am going a bit crazy!!!!!!!!!!!! I would be interested in knowing how strictly does you building adhere to it's building use policy and in what times of incidents do you see shades of gray rather than black and white?

]]> http://circservices.wikidot.com/forum/t-8799 ALA in DC http://circservices.wikidot.com/forum/t-8799/ala-in-dc Thu, 03 May 2007 14:24:37 +0000 Mary Carmen 16281 Anyone going to ALA in June? I am almost 100% sure that I am and would love to meet some other circ librarians there!

]]> http://circservices.wikidot.com/forum/t-8751 Indefinite due dates in Voyager http://circservices.wikidot.com/forum/t-8751/indefinite-due-dates-in-voyager Wed, 02 May 2007 15:53:37 +0000 kglover 16238 I have tried, for several years, to start indefinite due dates for Faculty at GT. When we change the due date to indefinite, the fine interval changes to minutes instead of days. Is anyone using indefinite and how did you work around the fine problem? Also, how did you get the expiration dates out of the patron records, or did you ever have them? Thanks,

]]> http://circservices.wikidot.com/forum/t-8648 Patron pictures on your checkout terminal http://circservices.wikidot.com/forum/t-8648/patron-pictures-on-your-checkout-terminal Tue, 01 May 2007 16:52:12 +0000 diannawaite 16370 How many of you use patron photos on your checkout terminals? I have lots of questions about this. Do patrons object to having their picture taken? Is it a requirement in order to get a card? Can only the person who matches the picture use the card? Is there any way a parent, spouse or room mate could pick up materials for a patron? We currently say if they have the card they can pick up materials and check out on it, but if you only check out to the person who matches the photo then what do you do? What have you seen as the benefits of having the photo on the screen and what are the drawbacks. I am not always certain that just because we have the capability to do something, we should do it. let me know your thoughts.

Dianna

]]> http://circservices.wikidot.com/forum/t-8552 Sirsi to III http://circservices.wikidot.com/forum/t-8552/sirsi-to-iii Sun, 29 Apr 2007 23:52:38 +0000 librariansrawk 17101 Our academic library currently uses Sirsi/Workflows, but will be moving to III this fall. If anyone has any good training sites or materials to share that would be wonderful!

]]> http://circservices.wikidot.com/forum/t-8551 Hello from Massachusetts - my intro http://circservices.wikidot.com/forum/t-8551/hello-from-massachusetts-my-intro Sun, 29 Apr 2007 23:50:05 +0000 librariansrawk 17101 I started working in Circulation/Library Services in 1996 as a shelver when I was just 16 years old. After college I worked for two years at a public library in Indiana (where I'm originally from) where I started as a Circulation Assistant, and was promoted to Circulation Supervisor after a year. My husband and I wanted to move so I applied for a Circulation Coordinator position on the east-coast and we've been east-coast transplants here in Massachusetts since 2005 Last fall I started earning my MLS and will graduate in June of 2008.

As a Circulation Coordinator I'm in charge of supervising and training almost 30 student assistants as well as organizing all stack maintenace activities (shelving, range reading, binding, periodical maintenance, etc). While motivation and training seems to be the biggest obstacles where the students are concerned, being just 25 I do have the advantage of increased communication between myself and the students. I really enjoy my job and hope to be a Circulation/Library Services department head/manager.

I am happy to meet you all, and hope this forum gets a lot of use!

Ami

]]> http://circservices.wikidot.com/forum/t-8442 Who is tired of the Circplus List? http://circservices.wikidot.com/forum/t-8442/who-is-tired-of-the-circplus-list Thu, 26 Apr 2007 20:45:50 +0000 kglover 16238 Having to confirm everything really works my nerves. Is security that big of an issue on the circplus list? My new Yahoo mail just makes it worse.

]]> http://circservices.wikidot.com/forum/t-8427 How do we get more members? http://circservices.wikidot.com/forum/t-8427/how-do-we-get-more-members Thu, 26 Apr 2007 16:21:11 +0000 kglover 16238 I tried the Circplus list but have not had as many responses as I hoped. I really thought this forum would appeal to circplus list people. Hummm, maybe another email is needed.

]]> http://circservices.wikidot.com/forum/t-8424 Twitter http://circservices.wikidot.com/forum/t-8424/twitter Thu, 26 Apr 2007 15:06:02 +0000 Mary Carmen 16281 Is anyone using this? Should I create an account? ANyone have any ideas how ADS can utilize a tool like this?

]]> http://circservices.wikidot.com/forum/t-8173 Advice/Questions/Etc http://circservices.wikidot.com/forum/t-8173/advice-questions-etc Mon, 23 Apr 2007 19:13:05 +0000 Mary Carmen 16281 A question for everyone out there: what do you think about? what do you want to know more about or get some advice about? What kind of questions or topics are you dealing with on a daily basis?

]]> http://circservices.wikidot.com/forum/t-8094 Not Funny at the Time but Funny Now http://circservices.wikidot.com/forum/t-8094/not-funny-at-the-time-but-funny-now Scary and Crazy but Funny. Sun, 22 Apr 2007 14:04:54 +0000 kglover 16238 We had the worst patron experience about 2 months ago. A Faculty member was upset that she was unable to renew a book and had to bring it back (the book belonged to another library in our consortium and we didn't make that rule). Anyway, she charged inside, waited for the individual she had spoken to on the phone and screamed "here's your fucking book!!!!!!!!!!!" while she slammed the item on the counter. We have NEVER experienced a patron this extreme, let alone a Faculty member acting like a child. Luckily, the circulation assistant used to work Security and she is as cool as a cucumber. The Head of Circulation, like a lion protecting her cubs, charged out there and resolved the situation. The lady eventually cried and apologized. By the way, she wasn't even overdue or owing any fines. Crazy chick.
Now I know for a fact you Public Library folks can beat my story in a heartbeat.

]]> http://circservices.wikidot.com/forum/t-8017 Let me introduce myself http://circservices.wikidot.com/forum/t-8017/let-me-introduce-myself Fri, 20 Apr 2007 21:33:47 +0000 kglover 16238 I am the Circulation Librarian for the Georgia Institute of Technology Library and Information Center. I am also the Assistant Department Head of Circulation. I have worked for GT for, gosh, 7 years now. I started working in libraries at the ripe age of 16 and fell in love, particularly with Circulation. I even worked as a Circulation Manager for several years in a public library. I am very passionate about my profession. I look forward to "meeting" others in my field of work.

]]> http://circservices.wikidot.com/forum/t-7967 What would you like to see? http://circservices.wikidot.com/forum/t-7967/what-would-you-like-to-see Thu, 19 Apr 2007 21:41:13 +0000 kglover 16238 What would you like to see on this Wiki?

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